Return & Refund Policy

Return Policy

Because all of our products are perishable, we can’t accept returns.

Refund Policy

If you’re not happy with your desserts, contact us within 1–2 days of receipt at lizsfilipinodesserts@gmail.com. We’ll work with you to make it right, and if we can’t, we’ll refund the items you weren’t happy with. Photos are helpful. Approved refunds go back to your original payment method within 5–7 business days; shipping is refunded when the issue was our error.

If your package arrives damaged, contact us within 1–2 days of delivery with your order number and photos, and we’ll work with you on a replacement or refund. We can’t be responsible for packages lost or spoiled because of an incorrect address or because they were left unattended after delivery; see Shipping Info.