Terms and Conditions

Terms & Conditions

Last updated: November 2026

Welcome to Liz’s Filipino Desserts (“we,” “us,” “our”), at lizsfilipinodesserts.com. By browsing our site or placing an order, you agree to these terms. We’ve tried to keep them plain and simple. If you have questions, please contact us.

1. About Us

Liz’s Filipino Desserts is a small-batch bakery of traditional Filipino desserts operated by Liz’s Filipino Desserts, LLC, located at 1211 Jungermann Rd, St. Peters, MO 63376.

2. Products

We offer bibingka, budbud, Filipino breads, combo boxes and other baked goods. Because everything is handmade, size, shape and color may vary slightly from photos. Product availability and prices may change without notice.

3. Orders

  • Placing an order is an offer to purchase. We’ll confirm your order by email.
  • We bake every order fresh after we receive it.
  • We may decline or cancel an order (for example, a pricing error, an item that’s unavailable, or a suspected fraudulent order). If we cancel, we’ll refund any amount charged.
  • Changes and cancellations: Contact us as soon as possible. We can usually change or cancel an order before it is baked; once it is baked or shipped, it can’t be canceled.

4. Accounts

If you create an account, please keep your login details private; you’re responsible for activity on your account. Our website was recently upgraded. If you’re a returning customer, use “Lost your password?” on the login page to set a new password.

5. Prices, Payment & Taxes

  • All prices are in US dollars.
  • Payments are processed securely by GoDaddy Payments. We accept Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, PayPal and Venmo. We don’t store your full card number.
  • Sales tax is charged only on orders shipped to Missouri and on local pickup orders, which are subject to Missouri sales tax.

6. Shipping

  • We ship within the United States only. We do not ship internationally.
  • Shipping rates: $3.99 to Missouri, Illinois and Indiana; $7.99 to the rest of the US; $17.99 to Hawaii and Alaska.
  • We ship primarily with UPS and choose the fastest method for each order. We may use USPS for Hawaii and Alaska. Let us know if you have a preferred carrier; for expedited shipping, contact us for a quote. We pass along our UPS discounts with no markup.
  • Cool Shipping is an optional $3.99 add-on, recommended in hot weather. It includes an insulated liner and ice/gel packs.
  • Ship days: Most orders ship Monday–Wednesday. For states close to Missouri, we also ship on Thursday and Friday. Orders received Friday–Sunday ship on Monday. Orders usually ship within 1–3 business days, and most arrive 1–3 business days after shipping. We’ll email you a tracking number when your order ships.
  • Delivery times are estimates. Once a package is with the carrier, we can’t control delays, but we’ll help however we can. Please make sure your shipping address is correct, and bring packages inside promptly. We aren’t responsible for spoilage due to an incorrect address or a package left unattended after delivery.

7. Local Pickup

Local pickup is available at 1211 Jungermann Rd, St. Peters, MO 63376. We’re open Monday–Tuesday, 11am–5pm and Thursday–Saturday, 11am–5pm. Please call 314-370-2590 or email lizsfilipinodesserts@gmail.com in advance to arrange pickup. Local pickup orders are subject to Missouri sales tax.

8. Returns & Refunds

  • Returns: All of our products are perishable, so we can’t accept returns.
  • Refunds: If you’re not happy with your desserts, contact us within 1–2 days of receipt. We’ll work with you to make it right, and if we can’t, we’ll refund the items you weren’t happy with. Photos are helpful.
  • Approved refunds go back to your original payment method. Refunds are processed within 5–7 business days; shipping is refunded when the issue was our error.

9. Storage, Ingredients & Allergens

Our desserts are perishable. Please refrigerate bibingka, budbud and Filipino breads on arrival; they are best within 3–5 days refrigerated and can be frozen for 2–3 months. Our products may contain milk, eggs, wheat and coconut, and are made in a kitchen that handles these ingredients. If you have a food allergy, please contact us before ordering. We aren’t responsible for reactions when allergen information was available.

10. Reviews

Product reviews are collected through Yotpo. By submitting a review, you agree it may be shown on our site and marketing, and that it’s honest and respectful. We may remove reviews that are offensive, off-topic or spam.

11. Website Content

All text, photos, logos and recipes on this site belong to Liz’s Filipino Desserts and may not be copied or used without our permission.

12. Privacy

Your use of our site is also covered by our Privacy Policy.

13. Limitation of Liability

To the extent allowed by law, our total responsibility for any order is limited to the amount you paid for that order. We’re not liable for indirect or consequential damages.

14. Governing Law

These terms are governed by the laws of the State of Missouri.

15. Changes to These Terms

We may update these terms from time to time. The “Last updated” date above shows the latest version.

16. Contact Us

Liz’s Filipino Desserts, LLC, 1211 Jungermann Rd, St. Peters, MO 63376
Phone: 314-370-2590 · Email: lizsfilipinodesserts@gmail.com